Founders Update #71
Beta is live, customers are coming online, and we’re learning a lot.
Michael Byrne September 25, 2026 2 min read
Michael here! We’ve had a very busy two weeks.
Beta is live, customers are coming online, and we’re learning a lot.
Beta Progress
We’re running Beta to find the rough edges early, fix them quickly, and improve the whole experience from unboxing to your first night. Here’s where things stand at the end of the week:
- 310 active Beta customers
- 1,906 sleep sessions
- 162 survey responses
That's a lot of nights!
For the very first time Bía is being used by hundreds of real people all across Canada and the USA.
We've had some great feedback come in including a customer who gave us permission to share his experiment he is running using his Eight Sleep
Influencers
If you're wondering why you haven't seen Bía surface with your favourite tech reviewer or sleep podcaster yet, it's because we have a "No Free Product" policy.
There are thousands of you who believed in us early, supported us, have been waiting patiently, and have helped make this product possible. There are also a lot of people who genuinely need to improve their sleep but can’t afford Bía at this time.
So with limited number of units being produced in each batch, it doesn't feel right to send a free mask to an influencer before sending one to you.
What that means If you see someone talking about Bía, it means they are a customer who paid for the product, joined the journey, and is sharing their real experience.
Timeline Update
No major changes from what we mentioned in Founders Update 70, but we know this is top of mind for everyone.
We've shipped 500 units, we're currently in production for a batch of 1000, and we plan on starting our next batch of 2000 in the next few weeks.
You can log into your account to see which stage of production your order is in:
We’ll update your account every week when new production information becomes available, so you have a clearer view of where your order sits as it moves toward your doorstep.
You’ve been patient with us, and we do not take that lightly. This is the part of the journey where things start compounding: more units in the field, more data, faster fixes, improved firmware, a stronger app, and a smoother experience for you when Bía arrives at your doorstep.
Log in to your account and select your order to see where your Bía is in the production process. We’ll update your timeline each week as your mask moves forward.
Yes! Current customers can still reserve a Travel Kit at a special customer price: Reserve a Travel Kit
Yes. Black and Blue Skins were originally only available with our Premium and Ultra packages, but you can now add them separately:
Reserve a Black Cover - Reserve a Blue Cover
You can follow our milestones, timelines, and every past Founders Update in the Status section of our website.
We’ve collected the most common questions from customers and put them in one place. You can find them in our Bía FAQ.