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Bía Terms of Service

Last updated: Sep 21, 2023


Bía Neuroscience Inc. (“Bía”,“Bia Neuroscience”, “Bia”, “we”, “us” or “our”) owns and operates a website located at (the “Website”, and collectively with any affiliated mobile application (“App”), the “Sites”). The Sites are intended to facilitate the provision of the “Services” to registered users. Bía offers these Sites, including all information, tools and Services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting or interacting with the Sites, or by purchasing something from us, you engage in the Services and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Sites, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Sites, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of the Services.

Any new features or tools which are added to the Sites shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website and communicating the update to those users that have shared an email address with us. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Any modifications will be posted on this or similar pages of the Sites, or, as applicable, e-mailed to the email address associated with your User Account or posted to your User Account, and shall be deemed effective as of their stated effective or modification date.

Accounts and Membership

You must be at least 18 years of age to use the Sites. By using the Sites and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Sites, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.


Bía takes privacy seriously. To use the Sites and Services you must also agree, in full, to our Privacy Policy. To view the policy please visit

Bía is not a Healthcare Provider

Bía is a company that offers Services designed to promote a healthy lifestyle, and help users maintain or improve their general state of wellness. Bía is not a healthcare provider, and none of the Services Bía offers are intended to be used to diagnose, treat, cure, or prevent any disease or medical condition. By using the Sites and Services, you agree that you will not attempt to use or rely upon the Sites or Services for any medical purpose whatsoever. All medical decisions you make should be made in consultation with your physician, and must not be made in reliance upon the Sites or Services.

Consent to Telemedicine Services

At your request and with your explicit consent, Bía may collect health data from you on behalf of a third-party telemedicine provider, for the limited purposes consented to by you. Any data shared or transferred between Bía and a third-party telemedicine provider will be subject to strict network- and software-security protocols designed to ensure the safety of your data.

Bía may also display to you, at your request and through the App, health data from third parties that you have consented to share with Bía.

Your Relationship with Bía

As described in the section titled “Bía is not a Healthcare Provider”, Bía does not provide medical services, including via the Sites and Services. The health-and-wellness resources provided in the Sites and Services are not intended to be used to diagnose, treat, cure, or prevent any disease or medical condition, and under no circumstances should the Sites or Services be used in those ways.

Moreover, you must not attempt to use the Sites or Services as a substitute for healthcare by a licensed healthcare provider. You acknowledge and agree that Bía does not provide medical advice, diagnosis, or treatment recommendations. You acknowledge and agree that the affiliated third-party telemedicine providers are solely responsible for and will have complete authority, responsibility, supervision, and control over the provision of any medical services they may offer.

You acknowledge that decisions relating to diagnosis, prescription, and/or treatment recommendations should be made between you and the health care provider. And you understand that throughout any communication or consultation with a provider via the Services, you are not entering into a provider-patient relationship with Bía.

By accepting these Terms, you agree and consent to Bía, Bía affiliates, or healthcare providers sending you disclosures, notices, messages, reports, and other communications which you agree are solely your responsibility to monitor. You acknowledge and agree that you will not hold Bía or any Bía affiliate liable for any loss, injury, or claim of any kind resulting from your failure to monitor, read, or interact with these communications or for your failure to comply with any recommendations contained in these communications.


The information presented on or through the Services is made available to you solely for general information purposes. We do not warrant or guarantee the accuracy, completeness or usefulness of the information. Any reliance you place on such information is strictly at your own risk. The Services may provide health-and-wellness information, but Bía and the Services do not provide any medical advice and should not be relied on as the basis for any clinical decision or action. The information available via the Services must not be used for diagnosing or treating any health problem, illness, or disease. Medical advice should always be sought from a licensed, qualified medical practitioner. We disclaim all liability and responsibility arising from any reliance placed on such materials and information by you.

Permitted Uses of the Sites and Services

Subject to your agreement and compliance with the terms of this Agreement, we grant you a non-exclusive, non-transferable, non-sharable, non-sublicensable, revocable, limited license to use the Sites and Services solely for personal, non-commercial, non-medical use. This license does not include any right to, and you will not: (a) sell, resell, or commercially use the Sites or Services; (b) copy, reproduce, distribute, or publicly display the Sites or Services; (c) modify the Sites or Services, remove any proprietary rights, notices or markings from the Sites or Services, or otherwise make any derivative uses of the Sites or Services; (d) use any data-mining, robots, artificial intelligence, or similar gathering or extraction methods with respect to the Sites or Services; or (e) use the Sites or Services for any reason other than their intended purposes.

Reservation of Rights

Nothing in this Agreement shall restrict or limit Bía’s rights, titles or interests in or to the Sites, the App, the User Materials, or any elements or derivatives of the foregoing.

Billing and Payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. We reserve the right to verify your identity for all purchases, including through the request of valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Support and Product Issues

Bía offers email-based support for our users. Please reach out to [email protected] if you have any questions. If you’re not satisfied with the product, reach out to us and we’ll do everything we can to ensure you have a great experience.